Check our FAQs for quick answers to frequently asked questions we receive.
If you have any other questions, please feel free to contact us.
- Do I need to bring my own hair extensions?
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No. Hair extensions can be provided at an additional cost. Please let us know your preferred colour and style when booking.
- Do I need to wash my hair before my appointment?
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Yes. Please arrive with clean, fully dried and detangled hair.
- How do I book an appointment?
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Appointments are made by contacting Braids & Beyond Ltd through our available booking/contact channels. A booking deposit may be required to secure your appointment.
- Is the booking deposit refundable?
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Booking deposits are generally non-refundable. Please check our booking policy for details.
- Can I change my appointment date?
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Yes, subject to our rescheduling policy and availability. Please give us as much notice as possible.
- Do you braid children’s hair?
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Yes! We offer a range of beautiful and age-appropriate styles for children.
- Do you braid men’s hair?
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Absolutely. We offer cornrows, stitch braids and other suitable protective styles for men.
- Can I request a specific hairstyle?
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Yes. You can send us a picture or reference of your preferred style before your appointment.
- How long will my appointment take?
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Appointment times vary depending on the hairstyle, length, size and thickness/density of your hair. We will advise you of the estimated appointment time when you book.
- What if I am late?
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Significant lateness may affect your appointment, result in your appointment being cancelled, or incur a late fee, in accordance with our Booking Policy.
- Can I bring someone with me?
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Please contact us beforehand if you would like to bring a guest, as space may be limited.
- Do you accept walk-ins?
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We operate mainly by appointment, so advance booking is recommended to avoid disappointment. Walk-in appointments may be accepted subject to availability.
- How should I prepare for my appointment?
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Please arrive on time with your hair clean, fully dried and detangled, and bring any specific accessories or reference photos you may need.
- Where are you located?
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Braids & Beyond Ltd is a home-based, appointment-only hair braiding business in the West Bromwich area. Full location details and appointment instructions will be provided when your booking is confirmed.